Question 1

When do I pay the rest?

Accepted Answer

In two payments. Before we start building your Echo, we'll invoice 50% of its price, due within 30 days of the invoice date. We'll remind you before it's due; if it isn't paid in time, your reservation is cancelled and your deposit isn't refunded. Once your Echo is built, we'll invoice the rest, plus shipping, before we ship it. Your deposit is applied toward the purchase price.

Question 2

Can I reserve more than one Echo?

Accepted Answer

Yes. Each Echo needs its own $199 deposit.

Question 3

Will the price change after I reserve?

Accepted Answer

No. The price shown when you reserve is locked for your reservation. Prices don't include sales tax, which is added to your payments.

Question 4

Is the deposit refundable?

Accepted Answer

If we can't deliver your Echo, we'll refund your $199 deposit and any payments you've made. If you cancel, the deposit is non-refundable.

Question 5

What counts as an hour?

Accepted Answer

AI plan hours count your conversation time with Echo.

Question 6

What happens if I run out of hours?

Accepted Answer

Echo is limited to basic functions. If you need more time to talk, the plans above offer more hours or unlimited use.

Question 7

Do I need Enterprise with Vision?

Accepted Answer

Only if your Echo has the Vinci Vision System. Echo with Vinci needs the Enterprise with Vision plan, at $199.00 a month with unlimited use.

Question 8

When do I pay for my AI plan?

Accepted Answer

Once your Echo arrives. You'll choose a plan and pay for it in the Realbotix App. Nothing for the plan is paid with your deposit.

Question 9

What is the first-50 reservation offer?

Accepted Answer

The first 50 people to reserve an Echo get a $120 credit toward their Echo AI plan subscription, one per person, however many Echo robots they reserve. It's applied starting with your first monthly bill after delivery, and any credit not used within 12 months of delivery expires. The credit has no cash value and no longer applies if your reservation is cancelled or refunded.

What Echo Costs

Choose Your Size

Tabletop

Full-body

Vinci Vision SystemAdd-on

Choose an AI Plan

Base

Plus

Enterprise

Enterprise with Vision

Pricing Questions